Viking ACD-10 Stand-Alone 10-Line ACD/UCD System - Viking Security - Viking/Automated Attendants

Welcome to Viking Security Systems

Call: 800-875-4527
HomeLoginRegisterMy ordersMy cartCustomer InformationContact us
  Search
Search
 

  Categories

 

  Product Lists

 

  Our Company

 

  Help

 

 
VikingProductStore :: Viking :: Automated Attendants

Viking ACD-10 Stand-Alone 10-Line ACD/UCD System     #21575

Viking ACD-10 Stand-Alone 10-Line ACD/UCD System 

     SKU :    ACD-10    


Get Shipping Cost

Category

Viking/Automated Attendants

Item

Viking ACD-10 Stand-Alone 10-Line ACD/UCD System

New: $ 2,099.00

Options
 
Quantity
        


yahoo Google

Viking ACD-10 Stand-Alone 10-Line ACD/UCD System:

ACD-10 - Viking ACD10 Stand-Alone 10-Line ACD/UCD System

Overview

Viking ACD-10 Automatic Call Distributor

    Now Every Call Center and Small Business Can Afford a Fully Featured Call Distributor

    The Viking ACD-10 is a stand alone call distributor that will distribute calls from up to 10 C.O./PABX lines to up to 6 agents.

    Calls will be distributed by either ACD (Automatic Call Distributor), UCD (Uniform Call Distributor), hunt group or ring group protocols.

    The Viking ACD-10 will answer calls if an agent is not available, play an announcement, and place the call on hold for the next available agent. Custom ringing indicates to the agent if the call has been answered by the Viking ACD-10.

    Basic phone system features are also provided by the Viking ACD-10 such as transfer, intercom, 3-way calling, and RS-232 call statistics output.

Specifications

Viking ACD 10 Fully Featured Call Distributor

Features:
  • ACD, UCD, hunt group and ring group protocols.
  • No KSU, PABX, ring generator or remote display needed.
  • Three custom recordings stored in non-volatile memory:
    • Day answer
    • Pacifier
    • Night answer
  • Call screening option
  • Custom ringing Intercom, transfer and 3-way calling
  • Night mode
  • Local and remote programming and recording
  • Detects and regenerates CPC signals
  • Direct call pick-up
  • Statistics available through RS-232 port
  • Made in the USA.
Specifications:
  • Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided
  • Dimensions: 483mm x 305mm x 44mm (19" x 12" x 1.75")
  • Environmental: 0 C to 32 C (32 F to 90 F) with 5% to 95% non-condensing humidity
  • Message Lengths: Day - 30 seconds, Night - 60 seconds, Pacifier - 10 seconds
  • Sampling Rate: 24K (equivalent)
Part Number : ACD-10

Applications

Viking ACD10 Small Business Call Center

  • Call centers
  • Sales departments
  • Field service departments
  • Technical support departments
  • Small businesses

Documents

Viking ACD-10 Call Distributor


Viking Products

-

Viking Security

-

Viking Systems

-

Viking Phones & Accessories

 

 

 

 

We Ship USA &  Canada APO/FPO Addresses


Call us: 800-875-4527


If you have disabled Javascript in your browser click here

Ups-Same or Next Day shipping


Product Map:
  • Viking

  • Automated Attendants


  • Got an RSS reader?
    Add to Google
    Add to My Yahoo!

    Follow us on Facebook
    Follow us on Twitter



    Social BookMarking

    Social Bookmarking
     

    Links Recommended
     
     
     
     
     
     

    GoogleCheckout PayPal Visa & MasterCard & American Express & Discover
    Vikingproductstore.com is not in anyway affiliated with Viking Electronics.
    Copyright 2001-2004 VikingProductStore