Overview

TMS-6X Call Sequencers

Answer All Calls Promptly and Professionally, without hiring additional staff!
The TMS-6X Call Sequencer keeps yor customers interested and on the line even during peak periods.
Every office has busy times when phones ring and ring because your staff is handling other calls. Nothing is more aggravating to the customer than to think that you don't care enough about their business to answer the phone.
The TMS-6X will answer incoming calls promptly and deliver a clear personalized digital voice message which informs the caller that their call will be taken by the first available staff memeber. The call is then placed on hold.
You may choose to provide music on hold or add Viking's DVA-2WA promotion on hold announcer to interject messages during the music, remind the caller not to hang up and that their call will be answered soon!

Specifications

TMS6X Call Sequencers

• Compatible with analog loop or ground start lines
• Compatable with Electronic Key systems, 1A2 Key systems and PABX systems
• Change from day to night mode remotely
• Recordable with a standard carbon handset, tape recorder or remotely
• Rechargeable battery back-up included
• Separate announcements for day greeting, on hold and after hours
• Music/audio on hold input
• Built-in display for caller priority, call statistics and record time
• Remote displays and ring generator options available
• Field expandable memory for longer announcements
• Optional DVA-2WA Promotions on Hold Announcer (fax back document 110)

• Power: 120V AC / 13.8 V AC 1.25 A UL listed adapter (provided)
• Dimensions: 159 mm x 156 mm x 64 mm (6.25" x 6.15" x 2.5")
• Connections: (2) RJ25 modular jacks, (2) 3.5 mm audio jack, (1) handset jack, (1) RJ11 SQRG-12 jack
• Message/Sampling Rate: 32 seconds at 32K or 48 seconds at 22K
• Environmental: 0 to 32 C (32 to 90 F) with 5% to 95% non-condensing humidity
• Battery Backup: (1) Ni-MH rechargeable 9V battery included (15 minute memory back-up)

Applications

TMS 6X Call Sequencers

• Eliminates - ring no answer
• Multi-line announcer for weather reports and movie theaters
• Multi-line remote access to audio sources for church and radio programs
• Statistical tracking of inbound call handling

Documents

Viking TMS6X Six Line Call Sequencer

• Viking TMS-6X 6 Line Call Sequencer Technical Information