Overview

Viking TMS-2

Answer customer calls promtly and professionally, even when you're on the other line

No matter how small your business, projecting the right image is important. Build your company's image with Viking's Two Line Call Sequencer.

In the day mode, the TMS-2 answers calls on one line while you are busy or on the opposite line. After a professional greeting has been played, the TMS-2 holds the caller for up to 15 minutes or until you are available to take the call. Music on hold can be provided from a radio or any other audio source. For a truly professional image, Viking's DVA-2WA, Promotion on Hold Announcer, may also be added (fax back document 110).

In the night mode, the TMS-2 allows your answering machine to answer either line. The LED indicator displays which mode is active (day or night) and which line is on hold. A volume adjustable beep and warble also indicate which line is on hold or ringing.

Applications
Small Offices / Home Offices (SOHO) where a professional image is important
Customer service and technical support centers where it is important that all calls be answered in a timely fashion
City desk and parts counters with limited personnel to cover incoming calls

Features
Locally or remotely programmable
Remotely recordable
16 seconds of high quality message memory
Non-volatile E2 memory (programming and message will not be lost during power outage)
Day or Night mode operation
Volume adjustable ringer and "On Hold" alert
Programmable ring delay from 1 to 9
Music or promotion on hold input
User programmable security code
Simple modular installation
Made in the USA

Specifications
Power: 120V AC / 12 V DC 500 mA UL listed adapter (provided)
Dimensions: 12 cm x 7 cm x 3.5 cm (4.75" x 2.75" x 1.38")
Weight: 723 g (1 lb. 9.5 oz)
Connections: RJ-14 modular jack and 3.5 mm audio jack
Sampling Rate: 64 K (equivalent)
Message Length: 16 seconds maximum
Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-condensing humidity