Overview

TMS-2 Call Sequencers

Answer customer calls promtly and professionally, even when you're on the other line
No matter how small your business, projecting the right image is important. Build your company's image with Viking's Two Line Call Sequencer.
In the day mode, the TMS-2 answers calls on one line while you are busy or on the opposite line. After a professional greeting has been played, the TMS-2 holds the caller for up to 15 minutes or until you are available to take the call. Music on hold can be provided from a radio or any other audio source. For a truly professional image, Viking's DVA-2WA, Promotion on Hold Announcer, may also be added (fax back document 110).
In the night mode, the TMS-2 allows your answering machine to answer either line. The LED indicator displays which mode is active (day or night) and which line is on hold. A volume adjustable beep and warble also indicate which line is on hold or ringing.

Specifications

TMS2 Call Sequencers

• Locally or remotely programmable
• Remotely recordable
• 16 seconds of high quality message memory
• Non-volatile E2 memory (programming and message will not be lost during power outage)
• Day or Night mode operation
• Volume adjustable ringer and "On Hold" alert
• Programmable ring delay from 1 to 9
• Music or promotion on hold input
• User programmable security code
• Simple modular installation
• Made in the USA

• Power: 120V AC / 12 V DC 500 mA UL listed adapter (provided)
• Dimensions: 12 cm x 7 cm x 3.5 cm (4.75" x 2.75" x 1.38")
• Connections: RJ-14 modular jack and 3.5 mm audio jack
• Sampling Rate: 64 K (equivalent)
• Message Length: 16 seconds maximum
• Environmental: 0 to 32 C (32 to 90 F) with 5% to 95% non-condensing humidity

Applications

TMS 2 Call Sequencers

• Small Offices / Home Offices (SOHO) where a professional image is important
• Customer service and technical support centers where it is important that all calls be answered in a timely fashion
• City desk and parts counters with limited personnel to cover incoming calls

Documents

Viking TMS2 Two Line Call Sequencer

• Viking TMS-2 Two Line Call Sequencer Technical Information