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Product Returns

Note: Filling out this form does not guarantee or imply approval for a return authorization. Completion of this form will send the necessary information regarding your order to customer service for review.

Please refer to invoice for filling in information below. After your request is sent, you will be contacted within 24-48 hours regarding your return.

Customer Information
Order Information
Verification
  • Credit/Refund orders are eligible within 30 days of purchase and do not include special order items.
  • All items must be complete in its original packaging. Please do not write on original package, or a 20% restocking fee may apply.
  • Defective equipment only: We will provide a service return label for defective equipment within 30 days of purchase. After 30 days, the customer is responsible for shipping any defective items back to us.
  • Replacement orders will be charged to the credit card on file. Once the defective equipment is returned, we will issue a refund to the credit card charged.